GeoBlue Review – Is It Good International Health Insurance?

Health Insurance for Digital Nomads

GeoBlue is a trusted health insurance provider with over 20 years of experience providing for US citizens, expats, and residents who travel to or from the US for extended periods.

With a network of internationally qualified, English-speaking doctors across 190 countries with all specialties covered, GeoBlue is well-recognized for its worldwide access to quality healthcare and its innovation in developing a suite of online and mobile tools for global travelers.

This extensive healthcare network, coupled with GeoBlue’s unlimited lifetime maximum offering and easy renewal, makes GeoBlue an excellent choice for those looking for year-on-year coverage for emergencies and preventative medical care inside or outside of the US. 

In this article, we will discuss Geoblue in-depth, covering the pros and cons of the provider, as well as the different plans, processes, and procedures.

Let’s dive right in!

 

What is Geoblue? 

GeoBlue is the tradename of a US-based insurance company, Worldwide Insurance Services LLC, an independent licensee of the Blue Cross and Blue Shield Association, itself a federation of 36 separate United States health insurance companies that provide the most extensive network of health insurance across the United States.

geoblue logo

GeoBlue is owned and backed by market leaders, a consortium of Blue Cross and Blue Shield plans, and Bupa Global. Additionally, Geoblue’s policies are underwritten by 4 Ever Life and rated A- (Excellent) by A.M. Best.

In short, GeoBlue leverages some of the biggest names in insurance and is recognized and trusted as an industry leader and provider of quality, worldwide healthcare coverage. 

Key Benefits from GeoBlue International Health Insurance 

International health insurance plans from GeoBlue are mainly for US expats living abroad or expats who are currently living in the US.

Their insurance plans are comprehensive and will cover you if you are sick or injured and need medical care worldwide, with benefits covering inpatient and outpatient care, medical evacuation and repatriation, accidental death and dismemberment, and optional benefits offering maternity care, dental, and vision care. 

GeoBlue’s plans are highly attractive to expats, digital nomads, and global citizens for several reasons.

  • Unlimited lifetime and annual maximum for each insured person.
  • Comprehensive coverage is provided, as all of their plans come with in-patient, outpatient, medical evacuation, and prescription benefits.
  • Worldwide coverage, including the United States 
  • Some pre-existing conditions can be covered with proof of prior creditable US health insurance within six months before your plan starts.
  • You can ask GeoBlue to pay the hospital directly, even if you visit a hospital outside of their network
  • You can travel to other countries for high-quality care, including covered elective treatments.
  • There are no waiting periods associated with preventative services.
  • Extreme sports coverage included.
  • Injuries or illnesses that are a result of a terrorist act are also covered.
  • The Xplorer plan also covers family dependents.
  • Maternity cover is treated as any other medical condition once you have been a member for 364 days of continuous coverage, after which you simply apply for a new plan, including maternity costs.
  • Individuals up to the age of 74 can purchase plans, but you can continue renewing them until you are 84.
  • Cancellations are accepted at any time and with no cancellation fee. 

Plan Options

GeoBlue Xplorer has three main plan options: 

  • Xplorer Premier
  • Xplorer Essential
  • Xplorer Select. 

These plans have unlimited lifetime and annual maximums and cover inpatient and outpatient care, medical evacuation and repatriation, as well as accidental death and dismemberment. 

The key difference between the plans is the level of US coverage offered. 

Xplorer Premier

Xplorer Premier is the most comprehensive of GeoBlue’s offerings, with worldwide coverage, including the maximum amount of coverage for healthcare both inside and outside the US. 

Through this plan, US citizens living abroad can benefit from up to 9 months of coverage back home in the US. 

This is more than other international insurance providers and makes it an ideal plan for US citizens traveling or living away from the US but planning to return throughout the year.

Xplorer Essential

Xplorer Essential offers a similar level of worldwide coverage but with no US coverage. 

This puts the plan at about 50% of the cost of the Premier plan, making it a very cost-effective option for those travelers who don’t intend to visit the USA or for US citizens who already hold an existing domestic plan covering them in the US. 

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Basic US coverage can be added on as an option to include illness, accident, and medical emergency while visiting the US.

Xplorer Select

The Xplorer Select plan is reserved for US citizens and residents who already have a domestic US healthcare plan. This plan has coverage similar to the Xplorer Essential plan, with a few key differences.

  • The age limit is 64 instead of 74
  • You must have valid US domestic health insurance

Within all three of these plans is a range of deductible and coinsurance tiers, enabling expats to tailor an insurance plan to suit different budgets and payment options. 

Key Coverage

Other than the key difference between US offerings, all Geoblue plans have similar levels of benefits on offer, including:

  • An unlimited lifetime and annual maximum.
  • Worldwide coverage
  • $250,000 USD for emergency medical transportation.
  • Up to $25,000 USD for repatriation of mortal remains.
  • $50,000 USD for accidental death and dismemberment.
  • Up to $2,500 USD for emergency family travel arrangements within one calendar year.
  • 100% coverage of home health care expenses is covered each year, with as many as 30 visits per year allowed.
  • 100% of skilled nursing facilities are covered, with a maximum expenditure of $250 USD per day for up to 50 days per year.
  • 100% of hospice costs covered up to a maximum of $5,000 USD lifetime. 

You can find the full policy and range of details for Geoblue Xplorer here

In addition to the above-outlined benefits, there are several others on offer.

Maternity Care

You can take out a maternity upgrade plan once you have had 364 days of continuous coverage under an Xplorer plan. You aren’t required to acquire a new health statement to enroll in this new plan; simply take this out as a new plan like any other health condition. 

It is also worth noting that if you need a contraceptive prescription, service, or surgery for an approved medical condition, you can also include this in your policy. In order to receive the coverage, the policyholder must pay the prescription up front and then submit a claim to GeoBlue with a letter outlining the medical need from the prescribing doctor. 

Medical Evacuation & Repatriation

This benefit covers medical evacuation to the nearest hospital or medical facility or back to the US. This will be covered if it is by the most direct and economical route and with written proof that the evacuation is medically necessary.  The limit for this is $250,000.

Terrorism

Should an illness or injury be caused by terrorism or a terrorist act, Geoblue Xplorer has you covered, as long as you weren’t involved in any hostile or combative activities. This is a huge plus, especially for those living in or traveling to regions with lots of conflict or violence.

Pre-Existing Conditions & Underwriting 

The standard policy for GeoBlue Xplorer plans is that you are not covered for treatment of a medical condition for which medical advice, diagnosis, care, or treatment was recommended or received within the 180 days before your coverage started.

However, suppose you can demonstrate that you have been covered by a creditable group or individual health insurance plan immediately preceding your eligibility date. 

In that case, this 180-day period may be reduced or eliminated. 

In other words, GeoBlue applies this prior coverage to the pre-existing conditions waiting period, provided you have met GeoBlue’s medical underwriting criteria. 

This means if you had more than six months of coverage, your waiting period will be eliminated in full. 

This is a great benefit that can’t be easily found from other international health insurance plans. 

Optional Add-Ons 

There are also a few other benefits that you can add to Geoblue Xplorer plans. This will push the price of the annual premium up but will cover all lifestyles. Here are a few optional add-ons for Geoblue plans:

  • US Benefits
  • Enhanced Prescription
  • Dental and Vision

Basic US Benefits

Basic US Benefits can be added to the Xplorer Essential plan to give coverage for a combined maximum of 3 trips of no more than 21 days each in any calendar year. This coverage is limited to emergency medical care, illness, and accidental injuries or prescription needs.

Enhanced Prescription Benefits in the US

Available for all three plans, this add-on enables you to increase the prescription limit within your plan and streamlines the process of acquiring prescription medicines while traveling. Keep in mind that you can only use this add-on for the Xplorer Essential plan, provided you have already added Basic US Benefits. 

Dental & Vision

You can also include Dental & vision care to your Geoblue plans but only under the Elite or 1000 deductible tiers. When added, this benefit provides coverage for 100% of preventative services, 80% of primary/basic dental services, 50% of major dental treatments, and 70% of expenses for vision care, up to a maximum of $250 per calendar year. 

Orthodontic dental care is also covered for dependents under the age of 19 for up to 50% of the cost, with a lifetime maximum of $1,000 and not within the first three months of the policy’s effective date.

It is also worth noting that there is a limited level of coverage for dental care required due to injury or illness, regardless of whether you hold this rider or not, with a maximum of $1,000 in any calendar year and $200 per tooth. 

Which Plan to Choose? 

In general, deciding which GeoBlue plan to choose depends on the area of coverage you get.

If you still want to get full coverage in the United States, you need to go for the Xplorer Premier plan.

If you only want US coverage when you visit home in the US temporarily, choose an Xplorer Essential plan, with a basic US benefits add-on.

If you currently have a local US health insurance plan and do not need full US coverage, you can just go with the Xplorer Select plan.

Premiums

Premiums depend on various factors, including which plan you enroll in, the level of benefits, and, of course, the tier of deductible you choose. However, they are also determined by your age and any pre-existing conditions or whether you engage in specific lifestyle choices such as smoking.

Because GeoBlue is so comprehensive, the premiums tend to be higher than those of other insurance plans. You can expect to pay $200 USD per month for a basic plan with US coverage for a 30-year-old male.

While the starting premiums can be high, many people report that GeoBlue doesn’t significantly increase the price when you need to renew the plan.

Premiums can be made on a monthly or quarterly basis by debit or credit card. Annual payments can also be made and are payable by bank wire transfer if preferred.

Deductibles & Coinsurance

Deductibles are a way to keep the cost of your premium down as you pay more out of pocket directly to the hospital or doctor at the point of receiving treatment. 

Deductibles are extremely important to consider because your insurance will not kick in until you have satisfied your deductible. You’ll need to weigh the pros and cons of having a higher deductible with lower premiums or having lower deductibles with higher premiums.

All Xplorer plans have a range of deductibles and coinsurance.  These are added together to calculate the Out-of-Pocket Maximum.

The Xplorer Premier offers four levels of deductibles and three tiers of coinsurance:

  • Elite Plan, which offers $0 USD deductible
  • 1000 Plan – a $1,000 USD deductible
  • 2000 Plan – a $2,000 USD deductible
  • 5000 Plan – a $5,000 USD deductible 

For co-insurance, 100% of the allowed amount is covered when using international services outside of the US, 80% for services within the participating provider network inside the US, and 60% for out-of-network healthcare providers inside the US.

Xplorer Essential Plan (with Basic or No US Benefits) offers:

  • Elite Plan – $0 deductible outside the US and $1,000 inside the US
  • 1000 Plan – $1,000 deductible outside the US and $2,000 inside the US
  • 2500 Plan – $2,500 deductible outside the US and $5,000 inside the US
  • 5000 Plan – $5,000 deductible outside the US and $10,000 inside the US 

However, these deductibles are all waived for standard services such as general practitioner and specialist visits, preventative care such as routine physicals or vaccines, and outpatient prescriptions. In this instance, a small co-pay may apply. 

Here are the deductibles and coinsurance options for the Xplorer Select Plan: 

  • Elite Plan – $0 deductible outside of the USA
  • 2500 Plan – $2,500 deductible outside of the USA
  • 5000 Plan – $5,000 deductible outside of the USA
  • 10000 Plan – $10,000 deductible outside of the USA

These deductibles are all applied per person insured. Where a family has been insured, the maximum deductible and coinsurance are increased by a factor of 2.5 regardless of the size of the family. 

Renewals 

GeoBlue policies are renewable annually. 

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At least 60 days before your policy expires, you will be notified of the renewal and plan cost, and you must accept this in writing or by logging onto GeoBlue’s website to confirm the new policy. 

There may be new plan rates, but your personal health history will not be affected. GeoBlue commits to standard rates based on your age at the time of renewal, as well as the benefits chosen. Note that state insurance regulators review and approve the rates to protect your rights!

If, at the point of renewal, you wish to increase your benefits or select a different range of benefits or deductibles, you may need to go through a new underwriting process. But on the other hand, a reduction in benefits doesn’t require a new underwriting application. 

Customer Service

GeoBlue has a strong reputation for its range of excellent customer service and mobile tools. 

Customer support is available through 24/7 phone, web, and mobile services. This is manned by staff with years of experience in international medical assistance in order to help with everything from routine requests to medical emergencies.

In addition to this is GeoBlue’s Global TeleMD service, a telemedicine app that provides 24/7/365 access to doctors and consultants by phone or video both in and outside of the US. 

Where appropriate and subject to local regulations, these doctors can even provide prescriptions and referral letters.

For physical consultations, GeoBlue offers prompt and direct access to a network of trusted doctors and hospitals. You can also request an ‘Informed Choice’ consultation. With this consultation, you will be able to better understand your treatment options for serious medical issues outside of the United States.

If you need treatment in an area not covered by the existing network, GeoBlue will make every effort to find and contract an appropriate, qualified doctor for you.

In addition, GeoBlue has a massive array of personal safety and travel resources for customers, including detailed health and travel guides, news alerts, and analysis and translation of medical terms and phrases into the 14 most widely spoken languages, including English and Spanish. 

Claims Procedure

One of GeoBlue’s most popular features is its Direct Pay service. Under this service, you can visit any hospitals and health care providers in the world and ask GeoBlue to pay directly for the services or provisions you receive. It means you can avoid any out-of-pocket expenses!

To access the Direct Pay service, request it through the GeoBlue website or app at least 48 hours before your appointment. 

Then, once GeoBlue receives and processes the request, they will send a Guarantee of Payment (GOP) to the provider and also to you on the website or app. Once the GOP is issued, you’ll only be responsible for the deductible or co-pays (as applicable).

GeoBlue has a database of its participating ‘Foreign Country Providers.’ If you choose to visit a doctor or hospital not on this list and don’t use a Direct Pay service, you are still covered, but you will need to complete a claim form for reimbursement of costs incurred.

Is It Easy to Make a Claim with Geoblue?

One of the most important parts of any insurance policy is the ease of the claims procedure. Many insurance companies make you jump through a lot of hoops to file claims, so where does Geoblue stand? 

Geoblue’s claims procedure is relatively easy. 

Simply log onto the client portal and submit a claim directly online! Alternatively, you can use the Geoblue app, which you can find on both Apple and Android devices. You can easily check your claim status online as well.

Applying

GeoBlue’s Xplorer plans are only available to US citizens living outside of their home country for at least three months of the year. These plans are perfect for US expats who want to be covered in and out of the USA. 

It is worth noting that non-US citizens/residents moving to the United States can use Geoblue Xplorer for US coverage.

To take out a GeoBlue Xplorer policy, it is best to go through a licensed broker such as International Citizens Insurance.

The benefit of going through a broker is that while you pay the same cost for the insurance plan as if you had purchased it directly, you will get personal guidance to help you take out the best policy and level of benefits to suit your budget and lifestyle.

Even better, these added services won’t cost you a penny as it is the insurance company, in this instance GeoBlue, who pays the broker for their services, not you.

All new applications are medically underwritten, and the timeframe for this will depend on your personal medical history. However, GeoBlue is committed to turning applications around quickly, with a response to a submission within 3 to 5 business days and the underwriting taking between one day and one month.

Depending on your personal history, you may need to provide additional information.

You need to submit a personal check, money order, or credit card number with the application to cover one month of standard premium. This is then applied to your account upon acceptance of the application, and the commencing date will be the 1st or 15th day of the month after underwriting approval.

Age Requirement

To get a GeoBlue Xplorerr plan, you must be 74 years old or under when purchasing the policy.

Immediate family members, including a spouse, partner, or child under the age of 26, can also be insured individually under the plan as dependents. 

Cancellation

GeoBlue has a very agreeable cancellation policy. There are no cancellation fees or penalties, and you can cancel a policy at any time within the policy’s lifetime. Cancellations are effective on the last day of a monthly billing cycle. However, keep in mind that GeoBlue does not refund premiums for partial months, and all cancellation requests must be received in writing (email is acceptable) from the primary insurer.

Note that should you no longer meet the eligibility requirements, fail to pay your premiums, or commit fraud or misrepresentation on a material fact, GeoBlue may terminate your coverage.

Online Reviews

You can find thousands upon thousands of reviews of GeoBlue with a quick Google search. All reviews you can find online for GeoBlue proves that it is a solid, trustworthy insurance provider for emergency medical and preventative medical care.

The unlimited lifetime maximum raises its head more than once as an outstanding benefit that makes GeoBlue Xplorer a great plan for year-on-year coverage.

What are the Main Disadvantages of GeoBlue? 

While GeoBlue Xplorer plans are comprehensive, there are certain disadvantages you should know.

First, it tends to be more expensive than other insurance plans that don’t include US coverage.

On the other hand, if you need US coverage, GeoBlue can be cheaper than other plans.

Second, you do not have many options to choose which coverage you want and which one you don’t want. Mainly, there are only three main plans available and a few add-ons.

GeoBlue vs. Other Insurance Providers

So, how does GeoBlue compare to other similar insurance providers? 

GeoBlue is suitable for single-trip, multi-trip, or even long-term travel – not all insurance providers offer this flexibility. 

Pre-existing conditions are also covered by most policies, and you can even waive the 180-day waiting period for pre-existing conditions in some cases!

Furthermore, GeoBlue offers coverage for U.S. citizens visiting home for up to 9 months in any 12-month period, which is more extensive than that of many other insurance providers. 

The only thing GeoBlue lacks compared to other insurance companies for expats is that GeoBlue is mainly for U.S. citizens who still need coverage in the US while living abroad, which automatically rules out some expats looking for insurance.

In terms of price, GeoBlue is definitely on the pricier side compared to other insurance providers. It can be even more expensive than Cigna Global

You can certainly find cheaper options out there

But it’s worth saying that GeoBlue’s extensive coverage makes it well worth the price.

Who Should Get GeoBlue?

GeoBlue is for those who need a comprehensive health insurance plan with unlimited coverage and worldwide access.

You will also be covered inside the USA, but this is limited depending on your chosen tier.

GeoBlue is mainly available to US citizens and residents, so the insurance plan is essentially designed specifically for US expats and frequent travelers.

The unlimited maximum and the option to reduce or even eliminate the 180-day restriction on pre-existing medical conditions make this a very attractive policy for eligible US citizens or residents.

If you are interested in getting an international health insurance plan from GeoBlue, you can get your personal quote using this link.

Selina writes from her outdoor desk in sunny Singapore. Originally from the UK, it didn’t take much to convince her to leave behind the grey, rainy skies for tropical living in the Little Red Dot 11 years ago and she has never looked back. When not behind her desk, she can be found wandering the streets with a camera (follow her on @s_ingshot) or climbing volcanoes around South East Asia.

2 thoughts on “GeoBlue Review – Is It Good International Health Insurance?”

  1. Offering a policy and actually paying claims are two very different things that most people don’t seem to consider. If all you are buying is “peace of mind” and not actual protection, then go ahead and buy peace of mind, but if you want actual protection you need to determine if the company actually pays claims and how hard they make it for people to submit one. Thus far in my investigating review sites, the only reports I’ve seen from actual claimants is very negative.

    Reply
    • Agreed. There are some insurance plans out there that really looks good on paper. Coverage is good and price is good. But it means nothing if they don’t pay.

      However, another important point when looking at online reviews is that people love to complaint when the insurance company don’t pay them. And in many cases, it’s because they do not clearly understand what they get or it’s under the exclusions.

      So, it’s always a good idea to understand thoroughly on what coverage you get and what’s not, before purchasing any plan.

      Reply

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